• 1800 813 617
  • info@safetylink.org.au
Search
Apply Online

Monitored 24/7 Emergency Assistance
at the Touch of a Button

Personal Monitoring & Medical Alarm Service

Total Alarms Received May 2025
0
% of Clients Covered
0 %
Response Time (Under 2 Minutes)
0 %

Excellent Service Provided

40 Years of Quality Service

Our monitoring team always exceeds the Australian Standard AS 4607-1999 of 95% of alarm calls answered within 2 minutes.

Safety Link is committed to ensuring our service is available 24 hours a day, 7 days a week. We conduct ongoing remote equipment checks for power and network connection and offer a regular monthly pendant test to ensure everything is operating perfectly.

This approach provides assurance to our clients that their service will be operating whenever they need it.

Quality Matters

Explore What We Are Doing Better

Our commitment to continual improvement ensures all clients receive a high standard of service that emphasises a personal and caring approach.

Learn More

NDIS Provider

Safety Link is a registered NDIS Provider

International Quality Standard

Safety Link is ISO 9001:2015 certified

Supporting Home Care packages

The Safety Link service can be funded through a Home Care Package (Levels 1-4).

Australian Standard AS 4607

Safety Link maintains and mostly exceeds the requirements of the Australian Standard for Personal Response Systems (Medical Alarms).

Our Products

Home Based Alarm

The 4G dual sim SEVEN alarm unit is versatile and extremely reliable.

Mobile Alarm

Our Safety Link GPS Device is perfect for those that spend time outdoors.

Spacetalk Life Smartwatch

To learn more about the 4G GPS Smartwatch please call us on 1800 813 617 (option 2) or click here to visit the Spacetalk website.
View All Products

tree steps for peace-of-mind

We will help you every step of the way

The Safety Link alarm system is straight forward with simple to follow instructions.

Simple press of a button

A pendant worn and used by the client to summon help when required

Experienced Staff

The pendant sends an alert via the alarm unit to Safety Link’s Australia based Response Centre where our experienced Call Takers will immediately respond

Emergency Assistance 24/7

Safety Link’s Call Takers will organise the necessary assistance, any time, night or day 24 hours a day, 7 days a week

we will assist you 24 hours a day, 7 days a week.

Getting a 24/7 monitored alarm has never been easier. 

Safety Link has over 45 years experience in providing a quality service to countless Australians.

Safety Link is the ideal solution for those who are at risk, live alone, or have limited support.

Apply Now

What People Say About Us

Client Testimonials

Being an elderly person on my own, without any family in Tasmania, the service, care and friendship is excellent for me. Thank you.
PatriciaTAS
"I feel very safe in my own home. I'm 80 years old".
HeatherVIC
"I am a widow and live alone and this service is very precious".
PatriciaNSW
"It is good to know mum has access to help when required".
JoySA
"We can contact your service no matter the time day or night. This gives us peace of mind at our age mainly because we live alone".
ChristinaQLD
"The service is first class".
BrianNSW
"It's easy to use and staff are always pleasant and follow up".
MargaretACT
"I like that I never have to remove it for showers etc. and the service is wonderful".
FayVIC
"Gives dad peace of mind knowing he can get help straight away. If they are unable to get in contact with him then they get in contact with me, his daughter".
SusanNSW

Have any questions?

call our team on 1800 813 617 (option 2)

or use the button below 

Contact Us
  • 16 Eastwood Street
    Ballarat Central VIC 3350
  • Fax: 1800 193 233
  • info@safetylink.org.au

FREECALL
1800 813 617

We, Safety Link (Grampians Health), acknowledge the Traditional Custodians of the land, the Wadawurrung people on which our services operate and pay our respects to their Elders past, present and emerging. Safety Link (Grampians Health) celebrates the continuing culture of the Wadawurrung people and recognises and values the contributions that Aboriginal and Torres Strait Islander peoples make in our society.

Safety Link (Grampians Health) is committed to providing inclusive services and inclusive working environment. We believe in equity of healthcare for all.

We encourage curiosity, respect for differing opinions and creating a safe space where everyone feels comfortable to contribute.

Ⓒ 2025 - All Rights Are Reserved