Reliable & Affordable
The Safety Link service is reliable, easy to use and very affordable.
These diagrams show how Safety Link works to keep everyone connected:
Safety Link has two main components:
The personal pendant that is worn by the client, so they can push the button in case of an emergency, and the alarm unit that sits out of the way, and plugs into the telephone line.
The personal pendant is a lightweight alarm button that can be worn around either the neck or the wrist.
The alarm unit plugs into the existing telephone system. It also has a battery back-up, in case of power failure.
When the personal pendant is pressed, it sends a radio signal to the alarm unit.
When an alarm call is received at the response centre, one of our fully trained staff contacts the client, to determine what action to take.
If the client doesn’t answer, we then telephone people who have agreed to be a contact: a family member, a neighbour or a caregiver who can check on the client’s well-being.
If no contact is available to help, a 24-hour emergency service is dispatched to the client’s home.
All contacts must be well known to the client, as they need to have a key to the client's home. As most 24-hour services will not hold keys, it is important that Safety Link be advised where a key is located.
Special Features
- Lightweight pendant
- Water resistant pendant
- Neck chain or wrist band
- Battery back-up in case of power failure
- Power fail alarm registers at the response centre
- Open voice communication
- Monthly pendant test
- Alarm unit plugs into existing telephone line
- Alarm units are connected to the response centre via a Freecall 1800 number
- All new alarm units are installed by an Austel Licensed installer
- Installation of a mode socket. This gives the alarm unit a line to the response centre even if the telephone has been left off the hook or is engaged